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  • How do I return or exchange an item?
    We want you to be entirely satisfied with you purchase and products! For any reason you may want to return or exchange and item please contact
  • Can I order other products in?
    Absolutely! We have access to a huge range and variety of kitchen products. Please don’t hesitate to contact us and we will happily assist -
  • What brands do you stock?
    We proudly stock one of the largest ranges of Victorinox products in Australia. We also stock the Orved cryvac range.
  • Where are Victorinox products made?
    Since 1884, all Victorinox products have been created in the small town of Ibach-Schwyz in central west Switzerland.
  • What is the warranty on Victorinox products?
    Victorinox guarantees all knives and tools to be of first class stainless steel. With this, all Victorinox products carry a life time warranty against any defects in materials and/or workmanship. Damage caused by normal wear and tear, misuse or abuse will exclude the product from this warranty.
  • What is the difference between forged and stamped knives?
    Forged blades are knives which are made from a single piece of metal so there’s a seamless transition from blade to handle with a built-up section, called a bolster. Stamped knives are cut out from a sheet of steel and the handle of the knife is attached separately. Both stamped and forged knives have their own unique advantages, so it’s very much a matter of personal preference. The forged blade of a Victorinox knife contains more carbon, which makes the steel harder and helps it stay sharper longer.Forged knives tend to be heavier, giving a great weight and balance in the hand. Forged blades may stay sharper longer, but they are also more difficult to sharpen and must be sharpened with a diamond or ceramic honing tool. This is because the tool has to be harder than the blade it’s honing. Our innovative stamped blade is lighter than a forged one. Which makes these kinds of knives easier to work with over long periods of time. The steel has a slightly lower level of hardness, they are simple to resharpen. When you consider years of daily work in a kitchen, these blades offer the best value for money.
  • What is the difference between fluted and non fluted knives?
    The flutes let air between food and blade, making what you’re cutting less likely to stick to the blade. Which makes chopping smoother, faster and more efficient. If you are a heavy user of your knives and need to sharpen them a lot, the straight edge would be a better choice. If you sharpen so much that you get down to the flutes of the fluted edge blade, it will eventually interfere with your slicing edge. But this will probably only happen to professional chefs using the blade over a number of years.
  • How do you know what width or length to pick?
    We offer the same blade in different lengths – so which should you choose? Smaller blades will give you versatility and agility, but if you’re going to be slicing larger items like watermelon or pumpkins, then the bigger the blade the better. Having the necessary length ensures less risk of slipping or getting stuck, and less risk of injury.Our carving knives also come in two widths – normal or extra-wide. The extra-wide is ideal if you are carving large joints of meat like roast beef or lamb, because it lends the blade more precision and power for smoother slices
  • Are all the knives Dishawasher safe?
    All Victorinox Nylon, Fibrox and polyoxymethylene handle knives are dishwasher safe. All Rosewood handled knives however are not dishwasher safe. However, we recommend to keep your knives looking in there best condition to avoid the dishwasher if possible – a light gentle soap wash directly after use is sufficient in keeping your kitchen knives in order.
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